Connect with a mental health professional licensed in New York who can evaluate whether an emotional support animal or psychiatric service dog fits your care — and issue a Fair Housing Act–compliant letter when it is clinically appropriate.
From New York City co-ops and walk-ups to the Buffalo, Rochester, and Albany markets upstate, no-pet policies are widespread, and the state’s Human Rights Law reinforces fair-housing protections. A valid emotional support animal letter, written by a New York-licensed professional, is what turns a no-pet lease into an approved accommodation.
Here is how it works in New York: complete a free pre-screening, talk with a licensed mental health professional by phone or video, and — if approved — receive a letter on the licensed mental health professional’s letterhead bearing their New York license number, generally within 10–15 minutes.
Telehealth means no waiting room and no commute — just a private conversation with a New York-licensed professional. The evaluation is genuine, which is the whole point; quiz-only “instant” letters are the kind New York landlords and several state laws treat as invalid.
Our New York-licensed mental health professionals serve renters across the state — from the capital, Albany, to its largest city, New York City, plus New York City, Buffalo, Rochester and Albany and every community in between. Whether you are signing a new lease, renewing an existing one, or moving into student housing, a current letter keeps your housing protections in place.
In New York, eligibility comes down to a licensed mental health professional’s judgment after a real evaluation — not a checklist. Conditions a New York-licensed professional may assess include:
Persistent nervousness, racing thoughts, or panic episodes that disrupt concentration and rest.
Ongoing sadness, fatigue, or trouble keeping up with everyday tasks and self-care.
Trauma-related symptoms where the steady presence of an animal supports a sense of safety and grounding.
Insomnia, stress-related symptoms, or adjustment difficulties following a major life change.
Fear of crowds, social settings, or specific situations that make leaving home difficult.
Other clinically recognized mental health conditions, as determined by the evaluating professional.
No hidden fees · HIPAA secure · Pay only if approved.
During your visit, a New York-licensed mental health professional considers factors like these. They do not guarantee eligibility — the clinical judgment does.
The Fair Housing Act is federal, so your New York landlord must reasonably accommodate a valid emotional support animal. Your letter must be written by a mental health professional licensed in New York — which is exactly who we match you with.
A simple, stress-free way to connect with an independent, licensed mental health professional.
Complete the free pre-screening and schedule a visit with a professional licensed in New York.
In a private phone or video session, the licensed mental health professional conducts an individualized assessment.
If an ESA is clinically appropriate, your signed letter is issued, usually within 10–15 minutes.
No hidden fees · HIPAA secure · Pay only if approved.
What makes our New York service different comes down to integrity at every step — here is what you can expect.
Evaluations are conducted by independent U.S.-licensed mental health professionals authorized to assess ESA eligibility in New York.
Your visit runs on secure, HIPAA-aware technology, so your personal details stay private.
Approval is never promised or sold — the licensed mental health professional decides on the merits of your evaluation alone.
When appropriate, letters are issued in line with applicable federal and New York housing guidance.
Online evaluations are offered nationwide, matched to mental health professionals licensed where you live.
Straightforward steps, honest pricing, and no exaggerated promises about what a letter does.
When properly issued, ESA documentation can support your well-being and clarify your housing rights in New York.
No hidden fees · HIPAA secure · Pay only if approved.
How federal and New York state rules protect your right to live with an emotional support animal — and what landlords may and may not do.
The ESA space attracts scams. Here is how New York renters can spot the red flags and avoid wasting money.
For New York residents weighing their options, the distinction between an ESA and a psychiatric service dog matters — here it is.
Provide comfort and companionship and help ease symptoms of anxiety, depression, trauma, and more. No special training is required. Protected for housing under the Fair Housing Act with a valid letter from a licensed provider — no public-access or air-travel rights.
Individually trained to perform specific tasks for a psychiatric disability — such as grounding during a panic episode or interrupting harmful patterns. Covered under the ADA with full public access. A PSD letter documents the disability, but training, not paperwork, is what defines a service dog.
Clear answers to the most common questions about emotional support animals and your housing rights in New York.
Begin with a free pre-screening. A licensed mental health professional takes it from there — and you’re only charged if approved.
Start Your Evaluation